FAQ
Do you have in 18k?
we can make this same design in 18k Gold as well. Please send us message.
Do pendants come with Necklace chain?
Yes all pendants comes with 18inch Gold Chain.
Can you do better quality diamonds in the same design?
Yes, please send us message to our email for what type of diamond you want.
Does it comes with certificate?
Yes, all of our jewelry comes with Appraisal Certificate.
I received my ring, think I need different size. Can we mail back and get new ring size?
Yes, we offer free exchanges for ring size. Please send us message.
I’m just wondering how you guys are able to have such low prices?
We are direct manufacturer of diamonds and jewelry and we pass on the savings to our customers.
What is your return policy?
We have 30 days no question asked return policy. Also, we offer free exchanges if you are not satisfied with any issues.
Can we get 16inch chain instead of 18 inch chain with the pendant?
Yes, we can ship 16 inch gold chain instead of 18 inch chain on request. Please send us message after placing order.
Is return free of charge even if we change mind?
Yes we offer free return within US. You do not have to pay for return shipping charges.
I bought a ring set 2 years ago and a stone has recently fallen out. Is there a warranty on your rings? Could I send it back to be fixed?
Yes all of our jewelry comes with Lifetime warranty on small diamonds and gold dent issues. We can fix this for free. Please send us message.
Does your jewelry comes with warranty?
Yes all of our jewelry comes with Lifetime Warranty.
Are these earth mined diamonds? Not synthetic or lab made?
We only sell Natural earth-mined diamonds. We do not sell synthetics or lab made diamonds.